Privacy Policy

01

Who This Policy Covers

This Policy applies to information collected through Sullivan’s Island SC, including its local guides, business directory, contact forms, service-request forms, newsletter signup, advertising inquiry forms and related website functionality.

This Policy does not control information collected directly by third-party businesses, government websites, advertisers, service providers or other external websites reached through links from this Site.

02

Information You Provide Directly

Depending on the form or feature you use, you may provide information such as your name, email address, phone number, business name, website, property address, service need, message, inquiry type, business category, advertising interest, correction details or other information you choose to submit.

Newsletter forms may also record your consent to receive email communications.

03

Information Collected Automatically

Like most websites, the Site and its hosting, security, analytics or performance tools may automatically receive technical information when you visit. This can include IP address, browser type, device information, operating system, referring page, pages viewed, approximate geographic information, timestamps and similar log or usage data.

The exact technical data available depends on the hosting environment and which analytics, security or performance services are enabled.

04

Cookies and Similar Technologies

The Site may use cookies or similar technologies for functionality, security, performance, analytics and third-party integrations.

You can often control cookies through your browser settings. Blocking some cookies may affect how parts of the Site function. If a separate cookie-consent tool is implemented, its controls may provide additional choices.

05

How Information Is Used

Information may be used to operate and maintain the Site; respond to questions; review corrections; manage business listings; process advertising inquiries; route service requests; send email communications to subscribers; protect the Site from abuse or security threats; understand Site usage; improve content and functionality; and comply with applicable legal obligations.

Information submitted for one purpose is not intentionally repurposed for an unrelated use where that would be inconsistent with the context in which it was collected.

06

Newsletter and FluentCRM

When you explicitly subscribe, your name, email address and subscription status may be stored in FluentCRM for newsletter delivery and list management. Fluent Forms may also retain the original form submission.

Newsletter emails may contain tracking or delivery information made available by the email system, such as delivery status, opens or link interactions, depending on how the email platform is configured.

You may unsubscribe using the unsubscribe mechanism included in marketing emails.

07

Contact Forms, Corrections and Advertising Inquiries

General contact submissions are used to respond to questions and review business-listing or local-guide corrections. Advertising and featured-placement submissions are used to evaluate and respond to promotional inquiries.

Information submitted through these forms may be retained long enough to manage the request, maintain records, prevent abuse and support ongoing business or editorial communication.

08

Service Requests and Sharing With Providers

A service request may include contact information, a property address, the type of work needed, urgency and a description of the problem. That information may be shared with one or more potentially relevant providers for the purpose of responding to the request.

The Site may also use the request information internally to understand lead quality, routing needs, service demand, provider coverage and Site performance.

Once information is provided to an independent service provider, that provider may process it under its own privacy practices.

09

Business Directory Information

Business-directory pages generally contain business or professional information rather than private consumer information. Listing details may come from businesses, public websites, public records, submissions, or other sources used to maintain the directory.

Business representatives may use the Contact page to request corrections. The Site may retain correction history or related correspondence as reasonably needed to manage directory accuracy.

10

Analytics, Search and Site Performance

The Site may use analytics, webmaster, search-performance, hosting, caching, security and similar tools to understand traffic, indexing, performance, errors and how visitors interact with the Site.

Google Site Kit or related Google services may be used to connect services such as Search Console or Analytics when enabled. Those third-party services process data under their own terms and privacy policies.

11

When Information May Be Shared

Information may be shared with vendors that support website hosting, forms, email delivery, CRM, analytics, security, backups or other Site operations; with service providers when a user submits a request intended for provider follow-up; and when disclosure is reasonably necessary to comply with law, enforce Site terms, protect rights or security, or investigate misuse.

The Site does not intentionally publish private form submissions as public content unless the person submitting the information clearly intended or authorized public use.

12

Third-Party Links and Embedded Services

The Site links to businesses, government agencies, the National Park Service, maps, social platforms and other external resources. Clicking an external link or interacting with embedded third-party functionality may allow that third party to receive information under its own privacy practices.

Users should review the privacy policies of third-party services they choose to use.

13

Data Retention

Information is retained for as long as reasonably necessary for the purpose for which it was collected, to maintain Site records, manage subscriptions, resolve disputes, prevent abuse, comply with legal obligations or support legitimate operational needs.

Different categories of information may be retained for different periods. For example, an active newsletter subscriber may remain in the mailing system until unsubscribed, while old form submissions may be deleted when they are no longer needed.

14

Data Security

Reasonable administrative and technical measures may be used to protect information handled through the Site. However, no website, database, email system or internet transmission can be guaranteed completely secure.

Users should avoid sending highly sensitive information through ordinary website forms unless it is genuinely necessary and the form is specifically designed to collect it.

15

Your Choices and Requests

You may unsubscribe from marketing emails using the unsubscribe link included in those messages. You may also use the Contact page to ask a privacy question or request review of personal information you previously submitted through the Site.

Depending on applicable law and the circumstances, you may have additional rights regarding access, correction, deletion, restriction or other processing of personal information. A request may require reasonable verification before action is taken.

16

Children’s Privacy

The Site is intended as a general local-information resource and is not designed to collect personal information from children. If you believe a child has submitted personal information through the Site, use the Contact page so the matter can be reviewed.

17

Changes to This Policy

This Policy may be updated when Site practices, forms, analytics, advertising, lead-routing systems or other functionality change.

When material changes are published, the effective date near the top of the page should be updated. Continued use of the Site after an update is subject to the revised Policy.

18

Contact

Questions about privacy, personal information previously submitted through the Site, or this Policy can be sent through the Contact page.

For business-listing corrections, include the relevant business name and page URL. For privacy requests, include enough information to identify the submission or account activity involved without sending unnecessary sensitive information.